Charles Berrouet

 Scarlet began her career with State Farm in June of 2019. Coming from a background in the automotive retail industry, she is keen on guiding customers through the process of purchasing new vehicles, getting them insured and even walking them through the registration process although we don’t handle that in office. Scarlet was born in Venezuela but is of Dominican ethnicity. Her parents migrated with her to NYC and then Philadelphia at a young age. Scarlet is bilingual in both English and Spanish and is our offices commercial insurance guru. She enjoys hiking, searching for new places across the city to get delicious food, and spending time with her brother. Scarlet is one of the many team members that are happy to assist with all the insurance products State Farm has to offer ranging from life, health, commercial, home and auto insurance. Give her a call today. 

MaryBeth is a proud member of our commercial insurance and new customer onboarding team. She has two Bachelor’s Degrees in Law and Psychology from Pennsylvania State University with over 15 years of experience in Customer Service. MaryBeth has a passion for sports and vintage cars. She has fun building them with her father and hiking with her dog in the warmer months. MaryBeth strives to help all customers to the utmost of her abilities with her always sunny demeanor. Ask for her, she will not disappoint!

Daja joined our winning team with a desire to help with her contagious load of positive energy. She is packed with ambition and determination in helping us fulfill the noble purpose of protecting our policyholders with a personal price plan approach. A native of Philadelphia, Daja’s personality is unique. She loves food, traveling, gaining new experiences and is a true social butterfly. One constant, she is passionate with anything she undertakes. She pursued business administration and management with the idea of having her own non-profit organization centered for mental health. Now those plans changed to grow in the insurance industry to one day open a State Farm Agency of her own. Her journey to greatness is only beginning and your remarkable experience in insurance likely starts with her. Give her a call today, you won’t regret it.

Cinnamon joined our office with years of State Farm Agency experience and in-depth knowledge of our systems, products & services. As our remote service guru, she strives for excellence and is extremely detailed. On her spare time, she enjoys volunteering and mentoring. She came highly recommended. We are very fortunate to have her in our team!

Herline has recently joined our team with a strong commitment to helping, educating, and empowering others. With her kind and passionate energy, she brings a wealth of experience and expertise to our organization. As a native of New York and with a background in Business Administration and Health Services, she is well-equipped to utilize her skill set in assisting our customers in reaching their goals. Despite being new to the world of Insurance and Philadelphia, Herline is filled with enthusiasm and ambition to provide exceptional customer service and support to our policyholders. We are thrilled to have her on board and confident that she will make a positive impact on our team and our valued customers.

Mateo is a dedicated insurance professional who joined State Farm in 2024, bringing with him a strong background in general and property liability. He holds a degree in Risk Management and Insurance from Temple University, which has equipped him with a deep understanding of the industry. Having resided in Philadelphia for the past 7 years, Mateo has developed a love for the city and enjoys exploring its various neighborhoods and hidden gems. As an Eagle Scout, he has a special appreciation for the outdoors, often indulging in hiking, camping, and other outdoor activities. His adventurous spirit extends to his love for travel and board games, as evidenced by his extensive collection. Mateo is thrilled to channel his passion for insurance and customer service into his role at State Farm. He is committed to providing exceptional service and ensuring that customers receive the quality coverage they deserve. Don't hesitate to reach out to Mateo for all your insurance needs – he is eager to assist you. Give Mateo a call today and experience the exceptional service and knowledge he brings to State Farm.

Melissa brings over 3 years of valuable experience from the financial industry to our team, and she has recently completed her P&C course, further enhancing her knowledge in the insurance field. You may recognize her name as she comes from a family that we have been privileged to serve, and she is also a relative of our esteemed team member, Stephanie. Melissa Depestre is a dynamic addition to our office, driven by a desire for personal and professional growth. Transitioning from the financial industry to the robust world of insurance, she sought out new challenges and opportunities to make a difference. As a native of Philadelphia, Melissa holds a deep sense of responsibility towards her community and strives to contribute by constantly expanding her knowledge and sharing it with others. Melissa's vibrant personality and genuine enthusiasm make her a pleasure to interact with. Despite being relatively new to the industry, she is committed to delivering exceptional service and ensuring that all your needs are met. Her passion lies in providing you with the help and guidance necessary to navigate the complexities of insurance seamlessly. We are confident that Melissa's dedication and eagerness to learn will make her a valuable asset to our team and a reliable advocate for your insurance needs. Don't hesitate to reach out to Melissa for all your insurance inquiries - she is ready to assist you with a smile!

Nikita brings a wealth of experience and dedication to our State Farm team. With a background of 4 years as a Civil Service employee in Tricare Operations and currently serving in the United States Air Force Reserves as a Non-Commissioned Officer in Aeromedical Evacuation, she possesses a strong work ethic and a commitment to excellence. Nikita's passion lies in delivering the highest quality customer service across all aspects of the insurance industry. Her determination, enthusiasm, and positive energy are infectious, ensuring that every interaction leaves a smile on your face. Outside of her professional commitments, Nikita is a dedicated athlete, playing for the Philadelphia Phantomz in the WNFC, a full contact, full equipment, pro woman's football league. She also actively participates in numerous fundraisers throughout the season, demonstrating her commitment to her community. In her leisure time, Nikita enjoys staying active through workouts, indulging in her favorite TV shows, exploring new culinary experiences, and cherishing quality moments with her adopted daughter. As Nikita's journey to success continues to evolve here at State Farm, we invite you to be a part of her greatness. Contact us today and experience the exceptional service and support that Nikita and our team are committed to providing