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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raymond Watson

Raymond Watson

June 15, 2026

5  out of  5
rating by Raymond Watson
"Was transferred from another State Farm agency and Stephanie was such a great help. She helped me understand my policy and was about to provide some corrections."
We responded:
"Raymond, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Charles Berrouet’s Team is just a call or email away!"
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Jus 267

June 15, 2026

5  out of  5
rating by Jus 267
"Very professional great customer service got me what I needed , Highly recommend the best"
We responded:
"Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our professional customer service team and that we were able to provide you with what you needed. Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!"
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Gabby Piccirilli

June 12, 2026

5  out of  5
rating by Gabby Piccirilli
"Rohan was excellent and supportive getting me set up with auto insurance for my first car! Would definitely recommend!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Charles Berrouet’s Team! We deeply appreciate your kind words here in Philadelphia . "
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Chelsey Hammond

June 11, 2026

5  out of  5
rating by Chelsey Hammond
"Rohan was nothing less than amazing! He broke down things so thoroughly and I was able to get a major discount on all of my policies. Very good business and professional!"
We responded:
"Chelsey, thank you so much for taking the time to leave this wonderful review about Scarlett! We are thrilled to hear that she exceeded your expectations and made your transition a smooth sailing experience. Scarlett is a valuable member of our team, and she always goes above and beyond to ensure our customers' satisfaction. We will be sure to pass along your kind words and encouragement to her."
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Brian Oberholtzer

June 11, 2026

5  out of  5
rating by Brian Oberholtzer
"Five stars"
We responded:
"Dear Brian, Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your satisfaction means a lot, and we look forward to serving you again in the future!"
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Paul Farmer

June 9, 2026

5  out of  5
rating by Paul Farmer
"Very informative"
We responded:
"Thank you for the fantastic review, Paul! We are always here to help with your insurance needs here in Philadelphia . "
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Vershon Stallworth

June 8, 2026

5  out of  5
rating by Vershon Stallworth
"I had the pleasure of working with Scarlett to get all my information correct and my insurance started. She was a great help."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Angelina J Lee

June 8, 2026

5  out of  5
rating by Angelina J Lee
"I spoke to Erin and she was great! Very knowledgeable and patient answering all the questions that I had!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Charles Berrouet’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Philadelphia ."
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Nasir Muhammad

June 4, 2026

5  out of  5
rating by Nasir Muhammad
"I spoke with Stephanie and she was wonderful went above and beyond for me,very professional"
We responded:
"Nasir, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Latoya Dantzler

June 4, 2026

5  out of  5
rating by Latoya Dantzler
"Herline was wonderful she got me reinstated everything went smoothly and she explained everything to me perfectly. I would like to thank her for all her hard work and I appreciate her patience with me."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Charles Berrouet’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Oseas Doamaral

June 4, 2026

5  out of  5
rating by Oseas Doamaral
"Stephanie has been amazing and helped me super quickly!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Philadelphia to know that you had such a wonderful experience with us here on State Farm Agent Charles Berrouet’s Team."
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William A. Jones

June 4, 2026

5  out of  5
rating by William A. Jones
"Excellent service. Always looking at my policies actively to save me money while maximizing my coverages. Very responsive to inquiries. Always great customer service with Charles and his team."
We responded:
"We feel honored to serve you over the years. Thank you for choosing our agency!"
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Tara Payne

June 3, 2026

5  out of  5
rating by Tara Payne
"He was very professional about what he was trying to do for me and understand what I was getting and for what"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Philadelphia to know that you had such a wonderful experience with us here on State Farm Agent Charles Berrouet’s Team."
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Cathy Young

June 3, 2026

5  out of  5
rating by Cathy Young
"Erin was incredibly helpful with setting up"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Casandra Mcnichol

June 3, 2026

5  out of  5
rating by Casandra Mcnichol
"I worked with Herline yesterday and she was able to not only reduce my car and homeowners insurance rates, but actually get us more coverage and was super fun to talk to and made the process really easy. Highly recommend working with Herline for your insurance in Philly!"
We responded:
"Casandra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Charles Berrouet’s Team—we are always here to help!"
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Sarom Ham

May 30, 2026

5  out of  5
rating by Sarom Ham
"Wonderful 100% Stephanie’s great!"
We responded:
"Sarom, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Charles Berrouet’s Team!"
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R g

May 29, 2026

5  out of  5
rating by R g
"Great customer service always looking out for customers thank you for your attention to detail"
We responded:
"Thank you so much for the 5-star rating, R! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Duron Bryant

May 29, 2026

5  out of  5
rating by Duron Bryant
"Great experience fast and easy process"
We responded:
"Duron, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Charles Berrouet’s Team!"
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Henry Koffa, Jr.

May 28, 2026

5  out of  5
rating by Henry Koffa, Jr.
"The best experience I ever encountered.. Best deal, met all my concerns"
We responded:
"Henry, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Charles Berrouet’s Team is just a call or email away!"
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Tiasha Hill

May 27, 2026

5  out of  5
rating by Tiasha Hill
"My rep Daniel was nothing short of AMAZING!!!! He got me some amazing rate and really found me a policy much cheaper than Liberty bibbity lol. He has great customer service and I would recommend him to friends and family"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Charles Berrouet’s Team. "
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Dhameer Dixon

May 27, 2026

5  out of  5
rating by Dhameer Dixon
"Scarlet Gomez is the best! Shop insurance with her!!!"
We responded:
"Thank you for your kind review of State Farm Agent Charles Berrouet’s Team. We appreciate it!"
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Lovely Pierre louis

May 26, 2026

5  out of  5
rating by Lovely Pierre louis
"Herline was very helpful and patient. She is one of a kind. I had no pressure working with her . Keep it up"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Rearcie Roberts

May 26, 2026

5  out of  5
rating by Rearcie Roberts
"Herline is my Representative at Stat Farm. She has helped me tremendously to navigate through the process of getting an auto insurance policy. I am grateful for her personality, personalism, work ethics and patience.She is very knowledgeable in her line of work. She answered all of my questions to my satisfaction. I will refer her to others with no hesitation."
We responded:
"Rearcie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Charles Berrouet’s Team!"
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Hillary Shah

May 23, 2026

5  out of  5
rating by Hillary Shah
"Charles is so kind and attentive and is always looking out for us!! We feel very lucky to have him as our rep!!"
We responded:
"We appreciate your review, Hillary. We are so happy that you had such a wonderful experience with State Farm Agent Charles Berrouet’s Team here in Philadelphia ! "
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Chris Paul

May 22, 2026

5  out of  5
rating by Chris Paul
"Great altitude!"
We responded:
"Hello chris, Thank you for taking the time to share your experience. We're thrilled that we left such a great impression! Please reach out to us with any additional questions or comments! See you next time!"