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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of erskine Hicks

erskine Hicks

April 27, 2026

5  out of  5
rating by erskine Hicks
"Stephanie has been fantastic!!! She been helping me with a claim and even got me connected with life insurance :)"
We responded:
"Thank you for the 5-star review, erskine! Here on State Farm Agent Charles Berrouet’s Team, we are proud to serve our community and appreciate your recognition. "
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Dut

April 27, 2026

5  out of  5
rating by Dut
"Herline was wonderful and patient to work on an amazing home and auto insurance price for us. We are loyal customers who stayed with the last company for 10yrs, I’m glad we talked to Herline at State Farm. Highly recommended!"
We responded:
"Thank you for the amazing review, Dut! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kort Walsh (2 Pints Glass LLC)

April 23, 2026

5  out of  5
rating by Kort Walsh (2 Pints Glass LLC)
"Rohan was a great team member that spoke to me yesterday. A gold star and standard for customer service. State Farm has been incredible last year and has been transportable positive force in my life compared to GEICO."
We responded:
"Kort, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Charles Berrouet’s Team is just a call or email away!"
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Justin Peters

April 21, 2026

5  out of  5
rating by Justin Peters
"Daniel was fantastic!"
We responded:
"Thanks so much for the fantastic rating, Justin! We are so glad you had a positive experience with us here on State Farm Agent Charles Berrouet’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Simona and renardo Vassell

April 21, 2026

5  out of  5
rating by Simona and renardo Vassell
"Very helpful"
We responded:
"Simona, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Linesther Carbitt

April 20, 2026

5  out of  5
rating by Linesther Carbitt
"Stephanie was the agent that helped me when I went to the office with concerns about my account. She was very knowledgeable, patience and personable. We went over my account and fined a couple of errors that were taken care of. It was a very pleasant experience."
We responded:
"Thank you, Linester, for sharing your positive experience! We're thrilled to hear that Stephanie was able to assist you effectively with your account concerns. It's wonderful to know that her knowledge, patience, and personable approach made your visit enjoyable. We appreciate your feedback and are glad we could resolve the errors. If you need any further assistance, feel free to reach out!"
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Luisa Gil

April 17, 2026

5  out of  5
rating by Luisa Gil
"Great experience because of Rohan :) he was very helpful and pleasant. I was very happy with all the information I received and how helpful he was."
We responded:
"We are grateful for your 5-star review, Luisa! Thanks for taking a moment to share your positive rating of State Farm Agent Charles Berrouet’s Team here in Philadelphia . "
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Anaida Gonzalez

April 17, 2026

5  out of  5
rating by Anaida Gonzalez
"I am grateful to my agent Rohan from State Farm. He took the time to reach out to me to analyze my policies and save me money! Also reviewed my coverages to better understand my needs. Thank you ever so much!!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Charles Berrouet’s Team! We deeply appreciate your kind words here in Philadelphia . "
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Samera Owens

April 16, 2026

5  out of  5
rating by Samera Owens
"great customer service , very accommodating, great enthusiasm I enjoyed talking to her very much."
We responded:
"Thank you so much for the 5-star rating, Samera! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Renold Pierre

April 15, 2026

5  out of  5
rating by Renold Pierre
"Very good"
We responded:
"Thank you for the fantastic review, Renold! We are always here to help with your insurance needs here in Philadelphia . "
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Jack McCammon

April 15, 2026

5  out of  5
rating by Jack McCammon
"Fantastic assistance and great rates! Herline is great!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Theron Jeffers Oglesby

April 13, 2026

5  out of  5
rating by Theron Jeffers Oglesby
"Rohan was very polite and was very informative about my policy and help me get better coverage. I appreciate his time to help me. Rohan was very nice."
We responded:
"Thank you for taking the time to leave such a great review, Theron. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jermaine Johnson

April 10, 2026

5  out of  5
rating by Jermaine Johnson
"I really enjoyed and appreciated her walking me through everything step by step as well as the break downs on my coverage I felt like she went above and beyond for me on this because I been with my insurance company for years and never wanted to switch companies but she sold me on changing companies, Also know this I never did one of these rating things But I took the time to for the agent or salesperson that I spoke to today I really appreciate everything she done for me as well as her patience with all the repeat questions I had just for a better understanding for myself But again I enjoyed and appreciated her Thank you…"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Charles Berrouet’s Team! We deeply appreciate your kind words here in Philadelphia . "
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Josette Bennett

April 10, 2026

5  out of  5
rating by Josette Bennett
"I had an amazing experience going over the renewal of my auto policy with Rohan the agent from state form."
We responded:
"Josette, thanks for this 5 star review. We strive for no less!"
Profile photo of Justin Smith

Justin Smith

April 10, 2026

5  out of  5
rating by Justin Smith
"Rohan’s service was phenomenal! Got me better rates and in no time. I appreciate to the max"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Peter Ottaviani

April 9, 2026

5  out of  5
rating by Peter Ottaviani
"The team at Charles Berrouet have been looking out for my best interest for the last 3 years. They always provide stellar serice."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Charles Berrouet’s Team. "
Profile photo of Basil Bourne

Basil Bourne

April 9, 2026

5  out of  5
rating by Basil Bourne
"Had the best experience at State Farm. Rohan helped me get a quote for my car and Stephanie helped me with life insurance options. It's great over here!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Philadelphia to know that you had such a wonderful experience with us here on State Farm Agent Charles Berrouet’s Team."
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Collette Cee

April 6, 2026

5  out of  5
rating by Collette Cee
"A1 service by Nadja and Rohan. Thanks again."
We responded:
"Thanks so much for the amazing review, Collette! We really appreciate your support here in Philadelphia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jerome Kelly

April 4, 2026

5  out of  5
rating by Jerome Kelly
"Stephanie was professional, courteous and handled all of my issues. Thanks again."
We responded:
"Jerome, thank you for your wonderful review of State Farm Agent Charles Berrouet’s Team!"
Profile photo of M M

M M

April 3, 2026

5  out of  5
rating by M M
"I've been with this insurance agent for over 2 years now and they have been nothing but responsive and helpful. They explain everything so clearly and are really on top of things. Charles is so efficient and kind, highly recommend!"
We responded:
"M, thank you for your wonderful review of State Farm Agent Charles Berrouet’s Team!"
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Chaka Matthews

March 31, 2026

5  out of  5
rating by Chaka Matthews
"Came in the office today and Nadja assisted me with my payment she was kind and very helpful"
We responded:
"Thank you so much for the 5-stars, Chaka! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Charles Berrouet’s Team anytime."
Profile photo of Ronald Smalls

Ronald Smalls

March 25, 2026

5  out of  5
rating by Ronald Smalls
"Had a great experience with Rohan and the team in the office!"
We responded:
"Ronald, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Charles Berrouet’s Team is just a call or email away!"
Profile photo of Sade Carter

Sade Carter

March 23, 2026

5  out of  5
rating by Sade Carter
"I was having an issue so I decided to stop in the office. I was quickly greeted then assisted by Stephanie. All my concerns were resolved."
We responded:
"Sade, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Charles Berrouet’s Team!"
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deja frazier

March 22, 2026

5  out of  5
rating by deja frazier
"Herline is the best! She got me the best option for my auto insurance for a great price. She made sure she explained everything clearly to me as a first time vehicle owner. She made me feel very satisfied with switching from my previous insurance company to State Farm. 10/10 will surely recommend!"
We responded:
"Thank you so much for the 5-stars, deja! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Luck Hives

Luck Hives

March 19, 2026

5  out of  5
rating by Luck Hives
"Everything was good fast and everyone was so friendly. Glad I’m back at STATE FARM"
We responded:
"Thanks so much for the fantastic rating, Luck! We are so glad you had a positive experience with us here on State Farm Agent Charles Berrouet’s Team. If there is anything we can do for you in the future, just give us a shout! "